I find it quite unsettling to learn new things about myself. It seems that by now I should know myself inside and out. I mean, I’ve been with myself for a long time now. How in the world do I still not know everything there is to know about the way I work?
I’ve been back at work for almost two weeks now. I’m not sure I really count the first week, as it was mostly training and hanging around watching the other girls work. But this week, this week I’ve been able to do my job.
I’m amazed by how good this makes me feel.
My job is a simple one. I check people in for their appointments, make sure their insurance is up to date, and provide general customer service for our department. Eventually I’ll get to scheduling people too, but that is still a ways off.
It’s simple, but doing it makes me feel so good. We are able to do little things, like get someone seen when they missed their appointment time by two hours or work them in early when their tests were scheduled far apart in time or even get them in when someone else changed their appointment to the wrong day. Maybe it doesn’t mean much to everyone, but to those we can help, I do believe it means something.
I came home just glowing from my work day. I texted B and told him that this job just makes me so happy. His response was that he’s glad, but not surprised, because he knows that I like to be useful. I had to pause.
Because, I do. I find fulfillment and happiness in being useful. Maybe it’s just simply doing my job and checking people in, paging x-ray techs, and laughing with my coworkers. Maybe it’s working with our techs to get a favorable answer for a patient. Maybe it’s calling in our boss to change some wording so that insurance will cover a procedure.
My position exists to facilitate a good relationship between the hospital and its patients. It isn’t anything earth shattering or ground breaking. But it is something incredibly useful. Something that needs to be done. And I love doing it. I love being useful.
It’s not every day that you get to learn something new about yourself. I haven’t been this happy with myself for a long time. I’m going to embrace this new knowledge and enjoy this incredible feeling.